Job openings for customer service associate in ludhiana

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Keep records of calls and sales and note useful information